I didn't get the verification email
What to do when the 6-digit sign-up code doesn't arrive, has expired or is refused.
Opttab sends a 6-digit code to the address you signed up with. The code is valid for 5 minutes.
Check your spam folder
Look in spam, junk and any "Promotions" tab for an email from Opttab.
Check the address
The Check your email screen shows where the code was sent. If it's wrong, click Sign out under Wrong email? and sign up again with the right address.
Send a new code
Click Click to resend. You can resend once every 60 seconds. You'll see "We sent a new verification code."
Error messages
| Message | What to do |
|---|---|
| "That code has expired — request a new one." | Codes last 5 minutes. Click Click to resend. |
| "Too many attempts — request a new code." | Click Click to resend and use the new code. |
| "That code is incorrect." | Use the code from the latest email only. |
Still nothing after a few minutes? Email info@opttab.com.
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