My feed upload failed

Fix the most common product feed errors in Settings › Product feeds.

Open Settings › Product feeds and find the feed with the Failed status. The run error tells you what went wrong.

Error	Fix
Unreadable file	Save the file as plain CSV or TXT and upload it again.
No header	Make the first row the column names.
No usable rows	Every row was refused. Make sure each row has a unique id and a title.
URL unreachable	Check that the hosted URL is correct and reachable.
Login refused	Update the username and password in the feed.
Not connected	Connect or reconnect Shopify in `Settings › Integrations`.
Timed out	Try Re-sync. For very large files, split the file.

Some rows can be refused while the rest still load: no id, no title, repeated id or unreadable. Fix those rows and upload again.

Uploads can be up to 50 MB. Files larger than that won't upload.