TroubleshootingCannot Connect Account

Cannot Connect Account

Fix account connection issues on Opttab.

Problem

  • Unable to link external accounts
  • "Connection failed" error shown

Quick Fix

Check credentials

Ensure your username and password are correct for the connected service.

Allow permissions

Make sure you've accepted all requested permission prompts.

Retry integration

Log out, refresh, and try connecting your account again from Opttab.

Still having trouble? Email support@opttab.com